Skip to content

    Explainability UX Patterns

    UX & accessibilityXAI interaction pattern
    Editorially reviewed on: 2 sources
    Your reading view

    The short answer · 16 words

    In short

    Design explainability patterns as users see reasons, uncertainty and options for action of an AI system.

    Flow-alerta.cab (2026): Explainability UX Patterns. https://flow-alerta.cab/en/glossar/explainability-ux-patterns. Editorially reviewed on: 10 October 2026.

    How much detail would you like?

    Practical

    Good UX can promote adequate trust; poor presentation creates overconfidence or confusion.

    Hypothetical example: A risk score first shows main reasons and uncertainty, if necessary data origin and objection possibility.

    SMEs should test explanations with actual user roles, not just generate them technically.

    At a glance

    Core
    Explanations should fit the user role, task and decision. For example, you can show reasons, comparative examples and uncertainty in an understandable order and check with users whether meaningful actions follow.
    Use
    Good UX can promote adequate trust; poor presentation creates overconfidence or confusion.
    Example
    Hypothetical example: A risk score first shows main reasons and uncertainty, if necessary data origin and objection possibility.
    Limits
    For technical graphics; apparent accuracy; manipulative safety signals; no possibility of correction or escalation.

    In context

    Questions about this term

    What is the best explanation?

    There is no universal; goal and users determine it.

    Is Feature Importance Enough?

    Often not.

    All details and background

    Explanations should fit the user role, task and decision. For example, you can show reasons, comparative examples and uncertainty in an understandable order and check with users whether meaningful actions follow.

    ELI5 – Explained simply

    The explanation is presented in such a way that people can understand it and act meaningfully.

    Why it matters in practice

    Good UX can promote adequate trust; poor presentation creates overconfidence or confusion.

    Example

    Hypothetical example: A risk score first shows main reasons and uncertainty, if necessary data origin and objection possibility.

    Pitfalls and limits

    • For technical graphics; apparent accuracy; manipulative safety signals; no possibility of correction or escalation.

    Origin & history

    Wang et al. published a theory-driven, user-centred XAI framework in 2019 and tested it with a clinical diagnostic interface.

    Use in mid-sized companies

    • SMEs should test explanations with actual user roles, not just generate them technically.

    Sources

    Quellenprüfung: 10.10.2026. Definition und dokumentierte Einordnung abgeglichen; Beispiele beschreiben mögliche Anwendungen.

    Editorially reviewed on:

    Next step

    Put knowledge into practice