Skip to content

    Digital Transformation

    Editorially reviewed on: 1 source
    Your reading view

    The short answer · 12 words

    In short

    Strategic realignment of business models, processes and corporate culture through digital technologies.

    Flow-alerta.cab (2026): Digital Transformation. https://flow-alerta.cab/en/glossar/digital-transformation. Editorially reviewed on: 09 October 2026.

    How much detail would you like?

    Practical

    Strategically relevant if digital technologies can meaningfully change working methods or business models.

    Possible example: A craft business combines mobile order processing, material planning and customer communication in a coordinated process.

    Automation of back office processes, paperless processes, self-service customer portals and data-driven business management.

    At a glance

    Core
    Digital transformation goes beyond the mere digitization of paper documents. It includes the fundamental modernization of working methods, customer interactions and value chains using modern cloud, automation and AI technologies.
    Use
    Strategically relevant if digital technologies can meaningfully change working methods or business models.
    Example
    Possible example: A craft business combines mobile order processing, material planning and customer communication in a coordinated process.
    Limits
    Introducing technology without clear goals; not involving employees; isolated individual solutions and lack of responsibilities.

    In context

    Questions about this term

    What distinguishes digitalization from digital transformation?

    Digitalization can digitally map data and processes; transformation also changes working methods, organization or business models.

    How do you start?

    With a specific problem, measurable goals and an examination of processes, data and employee requirements.

    All details and background

    Digital transformation goes beyond the mere digitization of paper documents. It includes the fundamental modernization of working methods, customer interactions and value chains using modern cloud, automation and AI technologies.

    ELI5 – Explained simply

    Not just replacing the old typewriter with a computer, but reinventing the whole way of working.

    Why it matters in practice

    Strategically relevant if digital technologies can meaningfully change working methods or business models.

    Example

    Possible example: A craft business combines mobile order processing, material planning and customer communication in a coordinated process.

    Pitfalls and limits

    • Introducing technology without clear goals; not involving employees; isolated individual solutions and lack of responsibilities.

    Origin & history

    Develops with the use of digital technologies in companies. A single guaranteed birth of the term is not claimed here.

    Use in mid-sized companies

    • Automation of back office processes, paperless processes, self-service customer portals and data-driven business management.

    Related terms

    • Change management
    • Process automation
    • Cloud computing
    • Agility
    • Cultural change

    Matching Flow-alerta service

    AI adoption & supportAI potential analysis & roadmap; AI introduction & accompaniment

    Matching tool / use case

    View use casesUse Case: Redesign an operational process with clear goals and responsibilities.

    Sources

    Quellen geprüft am 09.10.2026.

    Editorially reviewed on:

    Next step

    Put knowledge into practice